Smart Infrastructure (Tivoli)

CROZ is largest IBM Tivoli business partner in Croatia, and one of the largest in Adriatic region. We have achieved Tivoli Deployment Accreditation certifications – AA level for Tivoli Identity Manager and Tivoli Storage Manager, as well as A level for Tivoli Monitoring, Maximo Asset Manager, Tivoli Asset Management for IT, Tivoli Compliance Insight Manager, Tivoli Service Request Manager and IBM Tivoli Process Automation Engine products. Achieved certification are the result of our knowledge and experience in the implementation of Tivoli solutions, and continuous learning and advancement of our experts.

CROZ is providing education, consulting, implementation and support services for projects based on Tivoli product portfolio.

Asset Management

  • Assessment and optimization of asset intensive processes
  • Implementation of asset management systems using IBM Maximo Enterprise Asset Management products

Service Delivery, Availability and Performance Management

  • Analysis, optimization and planning of IT service management processes (ITIL, COBIT , TOGAF frameworks)
  • Implementing service delivery processes using IBM Tivoli Service Request Manager, Tivoli Change and Configuration Management Database, Tivoli Application Dependency Discovery Manager and Tivoli Provisioning Manager
  • Implementing application, performance management and system monitoring using IBM Tivoli Monitoring, Netcool and Composite Application Monitoring (ITCAM) tools, as well as OMEGAMON XE tools for monitoring Mainframe environments

Security, Risk and Compliance Management

  • Implementing compliance solutions using IBM log management tools like Tivoli Security Information and Event Manager and zSecure
  • Planning and implementing identity management solutions using IBM Tivoli Identity Manager, Tivoli Directory Integrator and Tivoli Directory Server
  • Implementation of access management solutions using Tivoli Access Manager

Storage Management

  • Design and optimization of storage systems for mainframe and distributed environments
  • Implementation of storage management systems using Tivoli Storage Manager, Tivoli Continuous Data Protection and Tivoli Storage Manager FastBack products
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