Our customer from Middle Eastdecided to replace their BMC MainView group of products with IBM products from the IBM Z Service Management Suite group. That is where we jumped in.
If you are a user of V9 IIB you should be aware that IBM support expires in less than a month.
Keeping up with new software versions is highly important for preserving technological competitiveness by following technological improvements, which are introduced by new versions. Find out how does the migration of the IBM BPM to the new environment look like.