

Challenge
The main challenge was to transform outdated and business-critical IT systems that underpin the Croatian gas market—without any service downtime. The SUKAP system must remain available 24/7/365 as it is essential for the functioning of both national and European gas markets.
The systems, in continuous operation for nearly two decades, had become technically outdated and posed security risks. The existing infrastructure, based on Windows servers, Oracle databases, and the IBM WebSphere platform, was becoming a serious limitation for further development and maintenance. This obsolescence not only created technical issues but directly threatened the business continuity of the gas market, which depended on the stability of these systems.
The complexity lay in the web of integrations that had to remain fully functional throughout the transformation. The system communicates with more than fifteen external platforms, including HROTE ROMM, GEMA Logic, ENTSOG Transparency, REMIT, PRISMA, RBP, PIS, SCADA, and others; each requiring specific protocols, security mechanisms, and continuity guarantees. Every integration represented a potential point of failure while at the same time being mission-critical.
In parallel, we faced growing regulatory demands. The European Union was continuously introducing new directives and regulations on renewable gas, natural gas, and hydrogen markets, while ENTSOG network codes were evolving and expanding. Our systems not only had to comply with current requirements but also remain flexible enough to adapt to future changes without massive interventions or operational disruptions.
Operational continuity was an absolute imperative; no upgrade activity could disrupt the daily processes of the gas market. The market never stops, and our systems power daily activities such as capacity booking, nominations for system usage, measured gas allocation, fee calculations, and dozens of other critical processes.
Security requirements became stricter as well, particularly in the context of new regulations on supply security and market abuse prevention. We had to implement two-factor authentication, secure communication protocols, data protection, and integration with advanced identity management systems. Scalability and performance were equally crucial: the systems must support hundreds of simultaneous users and massive volumes of real-time data without performance degradation, all while remaining flexible for inevitable future changes in this highly dynamic regulatory environment.

Solution
To address these challenges, we delivered a comprehensive solution that transformed IT infrastructure and business processes of the Croatian gas market, ensuring uninterrupted service along with significant improvements across all key aspects.
The technical revitalization was the foundation: migrating from Windows to Red Hat Enterprise Linux (RHEL) servers, replacing the Oracle database with EnterpriseDB 15, and moving from IBM WebSphere to JBoss EAP. This was not a simple “lift and shift” but a carefully planned, tested, and phased transformation to ensure business continuity. JDK upgrades and modernization of core software packages laid solid foundations, while clustering for high availability and scalability ensured stability and performance for critical processes.
Architectural improvements introduced a modular structure for easier maintenance and upgrades, supported by standardized project management through Apache Maven. Continuous integration and automated testing boosted development quality and minimized errors. Database and SQL query optimization led to major performance improvements.
Security measures included implementing two-factor authentication via Cisco ISE and Entrust IdentityGuard, significantly increasing access security. OAuth2 protocol and single sign-on enabled unified, secure user access, while secure SOAP integrations with Basic HTTP authentication ensured protected communication with external systems. Web application protection via F5 BIG-IP firewalls and regular library security patches further strengthened the system’s perimeter.
Integrations with external systems were one of the most challenging yet successful parts of the project. We implemented complex networks of both one-way and two-way integrations with over 15 systems, using Quartz jobs for automated data retrieval with retry mechanisms to ensure uninterrupted communication. Fallback features, allowing manual XML upload in case of technical issues, provided additional continuity safeguards. The EDIGAS Gateway solution enabled secure AS2/AS4 communication with European systems, while DB links maintained local communication with internal systems such as PIS and SCADA.
Functional improvements enhanced user experience and business processes. A modernized Ext JS interface with consistent design delivered more intuitive operations, while redesigned key modules improved efficiency and accuracy. New functionalities ensured compliance with evolving regulations, while optimized settlement processes eliminated issues with repeated execution that previously caused delays and errors. Enhanced reporting and control algorithms gave better visibility and governance of business processes.
Regulatory compliance was achieved through full adaptation to EU and Croatian gas market legislation, including ENTSOG network code requirements and preparations for transition to GCV values in operations. Transparent public data publication according to ENTSOG standards ensured compliance with European transparency rules.
Operational sustainability was ensured by maintaining 24/7 system availability throughout the transformation, introducing a new test environment for flexible development and testing, and adopting an iterative approach with functional specifications and user documentation. Transparent project management with weekly checkpoints and detailed documentation gave all stakeholders clear insight into progress and outcomes.
The result is a modern, secure, and scalable IT platform that supports all critical processes of the Croatian gas market, fully aligned with the latest European standards and prepared for future challenges. Our systems today represent a successful example of transforming legacy infrastructure into modern, flexible, and secure platforms capable of keeping pace with the dynamics of regulatory frameworks and business demands.
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