Usability Testing Workshop

Make your products more user-friendly with this usability testing workshop

Overview

This one-day usability testing workshop, will guide you through planning, conducting, and analyzing usability tests to ensure that your digital products are usable by end users and provide excellent user experience.

What will you learn:

Core concepts and methodologies for evaluating user experience. Best practices for preparing test scripts, recruiting participants, and moderating sessions. Techniques to derive meaningful insights from qualitative and quantitative findings. Strategies to translate test results into product improvements and stakeholder communication.

Usability testing is a critical stage in user-centered design and product
development process. By directly observing how real users interact with a product,
you gain invaluable insights into pain points, feature gaps, and opportunities for
optimization that lead to higher user satisfaction and better business outcomes.
This workshop combines theoretical knowledge with practical exercises to help
you design effective tests and make data-driven improvements.

Course Objective

Participants will gain a thorough understanding the role of usability testing in
product development and user-centered design. They will be able to plan and
conduct usability tests, from recruitment to execution and how to analyze and
interpret test findings, identifying key friction points and actionable insights.
Participants will also learn how to present results to stakeholders.

Target Audience

Business Analysts
Product Owners
Product Managers
Project Managers
Development Team Members

Duration:

1 Day

Usability Testing Fundamentals: Definition of usability and key principles, types
of usability tests and real-world examples.
Planning and Designing Usability Tests: Drafting test scripts, recruiting
participants, tools and platforms for remote vs. in-person testing.
Hands-on Workshop: Setting up a usability test.
Conducting & Moderating Usability Tests: Best practices for moderating
sessions, observation techniques and note-taking methods.
Hands-on Workshop: Conducting a usability test simulation.
Reporting & Communicating Results to Stakeholders: Reviewing data, creating a
report with prioritized improvements and effective presentation formats and
visualizations.