Collaborating with consulting companies with Courtney Kissler
6 minute read
A newsletter that started as a personal learning and getting-in-touch project by Ivan Krnic grew into a sociotechnical newsletter covering topics of technical excellence, organizational improvements, and productivity.
Running a successful organization is not an easy feat. You need to get many things right: the business problem, the solution for your users, the right technology for the job, and the right methodology to tie everything together. Missing only one of these can put an organization into trouble.
Not all organizations have all of these skills so it’s only natural for them to look for help. Consulting companies have been there for ages to provide such support. Although it seems like a match made in heaven, these collaborations between client companies and consulting companies can go away.
Fortunately, there is a consistent pattern of behaviors that make collaboration successful. Through her huge experience collaborating with consulting companies, Courtney Kissler (@chawklady) recognizes following patterns as crucial for successful collaboration:
1. create a win-win for your company and the consulting company
2. ensure the consulting company truly understands your business and problem
3. be committed, ensure you have the internal people ready to partner with the consultant
Working for years on the consulting side, I can only applaud the simplicity of these rules and confirm how true they are. Looking in hindsight, whenever problems occurred in the collaboration, some of these behaviors were not in place.
Listen to the whole conversation with Courtney where she describes these behaviors in more detail – look up 0800-DEVOPS podcast in your favorite podcast directory and sign up.
The relationship between client organizations and consulting organizations is a collaboration. These patterns ensure that expectations are met and that both parties have enough information and autonomy to bring their best to the table.
Interview of the Month
Collaborating with consulting companies
Courtney Kissler is CTO at Zulily, an e-commerce company. She has an impressive career in the retail space as former Vice President of Digital Platform Engineering at Nike, and before that, she helped in building digital platforms at Starbucks and Nordstrom. Don’t miss our conversation – Courtney is describing her recipe for successful collaboration with consulting companies.
What do you say?
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