The main focus is on the coaching part of the Scrum Master role, on structured problem solving, in the team and it’s surrounding context, and on building and developing the team. Students will learn what is needed for a positive long lasting change to happen, and which tools can Scrum Masters use for the job. They will also practice coaching conversations, observe how they are being conducted, and will experience how it is to be coached by CROZ coaches.
Scrum knowledge is mandatory for the course.
- 4 + 1 coaching model
- Levels of listening
- Curiosity and intuition
- Client growth
- Self management
- Cognitive biases
- Structured problem solving tools
- Team development models
- Team dysfunctions
- Team self-evaluation tools
- Systems thinking
- Complexity theory and Cynefin framework
Education goal: Learn how to achieve a lasting and positive change in teams and individuals, the main responsibility of every Scrum Master.
Target audience: Scrum Masters and individuals wanting to start their journey to become an Agile coach.
Preconditions: Scrum knowledge
For all inquiries regarding education, please contact us at email@example.com.
For all inquiries regarding education, please contact us at firstname.lastname@example.org or apply online.