Drive Business Growth: From Customer Needs To Pitching Your Idea

Understanding customer needs and delivering exceptional products is the cornerstone of business success.

Join us for an engaging training where you will experience a transformative journey of customer-centered product development.

In 2 days, you will learn how to recognize and meet customer needs and understand how to empathize with your customers through the powerful technique of empathy mapping.

Also, using customer journey map you will learn how to visualize and analyze the entire customer experience and understand their needs and pain points.

You will gain deep insights into customer’s desires, motivations, and pain points, enabling you to create solutions that truly resonate.

Building upon these invaluable customer insights, you will learn how to prioritize key findings, brainstorm innovations, define MVP and pitch your idea.

What can you expect in this training?

By the end, you will learn how to successfully understand your customers, recognize their needs and validate your idea, in order to create successful products that drive business growth.

TECHNIQUES USED:

• Empathy map
• Customer journey map
• Prioritization matrix of CJM ideas
• User story mapping
• Definition of MVP
• Prototyping
• Pitching the idea

DURATION: 2 days

Day one: 10:00-17:00h

• Empathy map
• Customer Journey Map
• Prioritisation Matrix of CJM Ideas

Day two: 10:00 -17:00h

• User Story Mapping
• Definition MVP
• Prototyping
• Pitch the idea

*Lunch and coffee breaks are included.

WHY CROZ?

We bring the appropriate way of working and incorporate this mindset together with our excellence in building enterprise-scale digital solutions across various industries.

Market fit, innovation, co-creation, focus, and success metrics are key foundations that we instill while creating something new on suggested modern technology.

We are specialized and dedicated to providing support if you are considering:

• building an innovative service, product, business, or venture,
• carving your strategy, tweaking the processes, and finding the flow in what you do,
• going through any type of change; either organizational or technological, to upgrade your way of working.

No prerequisites or prior knowledge are required to enroll in this course, making it accessible to learners of all levels.

For all inquiries regarding education, please contact us at learn@croz.net.