Technological advancements are constant disruptions that reshape our world, presenting both challenges and opportunities as they permeate through society. Imagine technological change as a water droplet disturbing the surface of a pond, offering a profound perspective on the impact of innovation.

The surface of the pond represents the familiar state of technology and society, our comfort zone. It’s where we feel at ease and accustomed to the existing systems and routines.

The new drop of water symbolizes fresh technology or innovation. Much like a droplet that disrupts the serene pond, new tech upends the status quo, initiating waves of change. However, this initial disruption often triggers resistance and uncertainty, as it challenges and alters established norms and practices.

The ripples in the water represent the far-reaching effects of technological change, and they radiate outward, affecting various aspects of life, business, and culture. These ripples symbolize the impact that innovation has on the broader environment, creating both positive and negative consequences.

Privredna Banka Zagreb (PBZ), part of Intesa Sanpaolo Group, one of the leading banking Groups in Europe, recognized the importance of embracing and integrating AI capabilities into its organization. In 2023, they embarked on an ambitious journey by hosting one of the largest AI hackathons in the CEE region, with more than 1,000 interested participants from three different companies.

Eventually, 266 participants formed 65 teams, supported by 21 coaches, with the common goal of pushing the boundaries of creativity in the realms of business and IT innovation. These teams were diverse, spanning across departments such as Retail, Corporate, Risk, Customer Support, etc.

The CROZ team played a pivotal role in organizing and delivering this format. We collaborated closely with PBZ and their colleagues, with Ivan Krnić sharing insights about the hackathon (or „haCHATon“ as we like to call it) concept at the DevOps Enterprise Summit in Las Vegas.

Moreover, Draženko Kopljar, PBZ’s Chief Operating Officer shared their thoughts on this initiative.

To conclude with a reflection on our metaphor from the beginning of this story. The ripples eventually subside, and the pond finds a new equilibrium. Similarly, tech change leads to a new normal, but it’s temporary, as the cycle repeats with each new innovation. Having structured ways to embrace it, makes the organization stronger and more resilient.