Certified Scrum Master (CSM) Training

Upcoming courses

Type: In person
Location: Zagreb, Lastovska 23
Duration: 2 days (09:00 – 17:00)
Dates: May 22-23, 2023
Language: English
Regular Early Bird Price: EUR 900, VAT not included

Trainers: Nino Zeljko & Petri Heiramo

Type: Online
Location: Zoom
Duration: 3 days (10:00 – 15:30)
Dates: September 16-18, 2023
Language: English
Trainers: Nino Zeljko & Miljan Milan Bajić

Type: Online
Location: Zoom
Duration: 3 days (10:00 – 15:30)
Dates: December 4-6, 2023
Language: English
Trainers: Nino Zeljko & Miljan Milan Bajić

For all inquiries regarding the training, please contact us at learn@croz.net.

Scrum Alliance

All CSM courses are taught by Trainers approved by the Scrum Alliance.

Upon completion of the class, students will be eligible to take the Certified ScrumMaster exam with Scrum Alliance and become Certified ScrumMasters (CSM), which indicates that you have been introduced to and understand the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. Of course, this is just one step, albeit an important one, in your learning path, and can be used in your application for the Certified Scrum Professional certificate later on that path.

PMP and PMI-Agile Certified Practitioner (PMI-ACP) certifications

Participants may claim 14 Project Management Institute (PMI) Professional Development Units (PDUs) which can be applied to Project Management Professional (PMP) and PMI-Agile Certified Practitioner (PMI-ACP) certifications.

Description

Scrum framework is the most popular Agile approach to developing complex products and services, initially created for software development, it quickly became widely adopted by a range of industries outside software like marketing, hardware, finance, education, etc. Scrum is based on highly flexible and adaptive, small autonomous and cross-functional teams who are focused on delivering value to customers and acquiring knowledge through fast feedback loops.

Come to this course to learn about the Agile mindset and culture, what it means to be agile, various elements that define the Scrum framework and their interactions, techniques, tools, and practices to help you leverage the power of Scrum, become more agile and deliver better results to your customers. You will hear real-life stories, concrete examples, and many other useful insights from our trainers with years of experience coaching individuals, teams, and organizations.

About the course

The course is delivered in a highly interactive and collaborative format with elements of lecture, group discussions, and exercises, lots of interactions, experience, and knowledge sharing with plenty of opportunities for your own questions and topics, all evenly balanced throughout the course. As the course is quite intensive and engaging, we will have enough breaks to ensure we stay focused and recharge when necessary.

Our trainers don’t use PowerPoint, instead, they use flipcharts (physical or digital) to draw and visually facilitate the lecture and conversations during the course. All the materials created during the course are provided to the participants together with many other handouts and links to resources like articles, books, and videos to enable further learning after the course.

For an in-person course, we use a two-day format (09-17h) and for an online course, we use a three-day format (09-15h). For an online course we use Zoom for video conferencing and Miro for online collaboration so you need to have access to a computer, a stable internet connection, a microphone, and a camera so we can interact, hear, and see each other during the course. Zoom and Miro are free of charge for the participants and, although they can be used through the web interface, we highly recommend that you install desktop versions for a better experience and use a headset for clearer audio.

Who should attend?

There are no prerequisites for attending this course.

This course is designed for anyone who is interested in gaining deeper knowledge and understanding of Agile and Scrum, whether you participate in the development process (Scrum Masters, Product Owners, development team members, analysts, designers, programmers, testers, etc.) or you are part of the environment and interact with people who do (stakeholders, project managers, HR, organizational managers, and leaders, etc.).

Those who are at the beginning of their agile journey will get a solid foundation to build upon and learn how to start, while those with prior experience will get a chance to reflect on their own use and understanding of Agile and Scrum, gain additional tips and tricks, fill gaps, and deepen their knowledge and understanding on how to help improve Scrum adoption in their teams and organizations.

Why CROZ?

If you are interested in Agile, then you came to the right place and the right people. CROZ agile team is at the forefront of Agile understanding, adoption, and development in Croatia and the region for years. Our skilled and experienced coaches and trainers, the first Certified Scrum Professionals in Croatia, have since delivered 200+ trainings and courses, helped 20+ organizations and 100+ teams adopt Agile values and principles in practice through approaches like Scrum, and Kanban, etc. Together with our partners from agile42, we continue to be the driving force of Agile adoption in the region, spreading awareness, and knowledge and helping our clients become more agile.

What do participants say about our courses?

“This is the best course on Agile and Scrum that I have attended so far, exercises were great, the trainer kept us focused, I learned many new things, and the content was very well structured and delivered. Well done!”

“I was a bit skeptical about an online course, but in the end, it was great, highly interactive, I liked how the trainer was encouraging questions and discussions, good timing for breaks enabled us to keep our concentration.”

“The course was definitely useful, and it will help me in my further work with the team, I especially liked that the trainer has a lot of experience, so I was able to get answers to some concrete questions I had.”

“The trainer was excellent, he helped us understand Agile and Scrum using great real-life examples and exercises to get a much clearer picture. Simple and clear.”

Course Topics

Here are the main topics that are covered during the course:

• Foundations of Agile and Scrum
• Empirical process control, complexity, and dealing with uncertainty
• Iterative and Incremental approaches
• Agile values and principles
• Scrum Framework and Scrum Values
• Scrum Events and Activities
• Scrum Team and accountabilities
• Product Backlog and Product Backlog Items
• Sprint Backlog
• Product Increment and Definition of Done
• Scrum Master Core Competencies
• Servant Leadership, Coaching, and Facilitation

For all inquiries regarding the training, please contact us at learn@croz.net.